Frequently Asked Questions (FAQS)

SameDay Box offers fast same-day and next-day delivery across the Greater Montreal area. We specialize in affordable, reliable same-day delivery, ensuring the lowest rates without compromising on service.

SameDay Box delivers packages of all sizes, leveraging our extensive distribution network to ensure fast and reliable service for every shipment.

SameDay Box serves a wide range of businesses, including small and large retailers, warehouses, 3PLs, courier companies, and e-commerce stores. We specialize in fast, same-day pick-up and delivery, ensuring seamless service for all your shipping needs.

When a package is delivered with SameDay Box, both the sender and the customer receive complete transparency throughout the delivery process. We provide real-time status updates online, as well as notifications via text or email, keeping your customers informed every step of the way.

You can choose to have your packages picked up directly from your address (additional fees may apply depending on volume—please check with your account representative) or conveniently drop them off at one of our many outlets across the Greater Montreal area, including Laval, the South Shore, Downtown, the West Island, the East End, and more.

Please refer to our drop-off outlet locator [here] for the nearest location to you.

You can easily pay for shipping labels directly on our website through your account. We issue billing on a weekly basis for your convenience, and payments can be made via credit card, wire transfer or e-transfer.

You can reach us by phone at 514-557-6019 or via email at contact@samedaybox.com

Shipping rates start at $6.85 and are dependent on volume. Please contact us for a personalized quote or reach out to your representative for more details.

Live tracking on a map is not available, but delivery windows are communicated to all parties via text message or email for real-time updates.

SameDay Box offers safe drop service, meaning we will leave your package in a discreet location on your property if deemed safe. You’ll receive a notification with the exact location where the package was left. If a safe drop is not possible, the package will be returned to our sorting hub, and you’ll have the option to reschedule the delivery.

We deliver every day from 4-10pm.

We serve a wide range of businesses looking to ship and deliver within the Greater Montreal area, including local businesses, e-commerce companies, brick-and-mortar stores, 3PL providers, warehouses, retailers, meal kit services, courier companies, carriers, and more.

To access our services, you will need to create an account and log in.

You can easily create a free account by clicking "Log in" in the top right corner of your screen. Once registered, you'll gain immediate access to our services.

The Merchant platform allows you to create and pay for shipping labels, import orders from online sources, manage service payments, and track your shipments all in one place.

Yes, you can integrate our REST API or connect your shop easily through Shopify.

Feel free to contact us at 514-557-6019 or via email at contact@samedaybox.com

To work with us, you must be eligible to work in Canada, have a valid Class 5 driver's license, own a smartphone, and either own a vehicle or work with your own delivery vehicle. You'll be eligible to join our fleet or operate independently.

Apply at Fleet